Understanding Your Solstice Community Solar Credits and Bill
When your community solar farm goes live, you will receive solar credits on your National Grid utility bill. These credits represent the value of the solar energy produced by your community solar farm! This may not cover the entirety of your bill. When this occurs, you will pay the remaining amount to National Grid as usual. You will then pay Solstice for the solar credits deducted from your National Grid bill at a 10% discount. This 10% discount is where your total savings will come from and is the reason why you will never pay more for electricity while participating in our community solar program.
You will see a solar credit discounted from charges in the electric supply AND the electric delivery portions of your National Grid bill.
As highlighted in the image below, they will appear on the second page of your bill under the heading Electricity Delivery in the line item “Community Net Metering Adjustment”.
The minus sign next to the value amount denotes a deduction from the electricity delivery charges applied by National Grid. You will also see a similarly labeled discount applied to any electric supply costs found on the third page of your bill.
As highlighted in the image below, they will appear on the second page of your bill under the heading Electricity Supply in the line item “Community Net Metering Adjustment”.
The minus sign next to the value amount denotes a deduction from the electricity supply charges applied by National Grid.
The total solar discount applied to your bill is the sum of the credits applied to electric supply and delivery charges. In this example, $30.67 was discounted from the applied electricity delivery charges. A credit of $15.15 was discounted from electricity supply charges. Added up, a total credit of $45.82 was discounted from National Grid’s electric charges.
After receiving the solar credits on your National Grid bill, Solstice will email you an invoice for your credits at the end of the same month. As shown in the sample invoice below, the invoice will reflect the dollar amount of the credits shown on your National Grid bill and the amount that you owe us for the credits at a 90% value. This is where you see 10% savings on your solar credits.
In this example, $45.82 of credits were discounted from the National Grid bill and the Solstice invoice outlines a charge of $41.24– a total of $4.58 of electric savings for the month. Three business days after you receive your invoice, we automatically process your amount due to your chosen payment method.
I hope this explanation makes the billing process a little bit more clear. If you have any questions at all please do not hesitate to reach out to us at firstname.lastname@example.org or 845-853-0768.